Job Title: Junior Transaction Officer
Location: Ikoyi, Lagos
Employment Type: Full-Time
Job Description
- In this role, you’ll be required to complete all service Operational activities within the stipulated OLAs using defined processes to retain clients and meet required service benchmark(s).
Responsibilities
- Manage Multi-level stakeholder relationships across the bank
- Manage Operations Dashboard for effective performance & KPI monitoring
- Manage the CORE Banking Application including vendor relationships for effective utilization and performance Optimization
- Work with required stakeholders to develop the operations and repayment instrument performance tracking dashboard
- Strategically develop solution(s) to reduce Operational issues/issues within Operations
- Operational Reporting & Automation
Requirements
Required:
- A minimum of 2 years’ experience in banking operations
- Strong understanding of Electronic repayment instruments management like Paystack, Remita Flutterwave, PayU etc. is a plus
- Knowledge and understanding of the Nigerian Micro-lending market
- Strong numeric and Excel skills
Application Closing Date
Not Specified.