Job Title: Manager
Location: Alagbaka, Akure Ondo,
Employment Type: Full-time (On-Site)
Job Description
- Responsible for managing the day-to-day operations of the specific short lets accommodation
- Overseeing various departments and ensuring smooth functioning to deliver exceptional guest experiences.
- Report to the CEO and the Head of Operations.
- Supervise and support the Guest Services, Housekeeping, Cook, and Bar Attendant / Butler teams to ensure seamless operations and high-quality service.
- Coordinate with the Head of Operations to implement strategies and policies effectively.
- Monitor guest feedback and reviews to address any concerns promptly and maintain guest satisfaction.
- Collaborate with the Marketing Manager and the Digital Marketing team to drive marketing efforts and increase bookings.
- Develop and execute marketing strategies to attract high-caliber guests, including government officials, dignitaries, and other VIPs.
- Respond to guest complaints and resolve any issues quickly and effectively.
- Conduct regular performance evaluations of staff.
- Coordinate with other hotel departments, including marketing and sales, to ensure maximum revenue and profitability.
Qualifications
- Bachelor’s Degree in Hospitality, Business Administration or any relevant field.
- A minimum of 3 years experience in hotel management
- Outstanding interpersonal communication and customer service skills.
- Previous experience in Hotel or short lets management, and data entry software.with strong leadership, organizational, and problem-solving skills. Proven experience in marketing, especially in targeting high-caliber guests and VIPs, is an advantage.
Apply Now
Deadline: August 4, 2023
Job Features
Job Category | Manager |