Job Title: Manager, Commercial Roaming Operations & Partnerships
Location: Lagos, Nigeria
Job Summary
- End-to-end management of 9mobile’s Commercial Roaming Operations and Partnerships towards ensuring a seamless roaming experience for 9mobile’s customers and to ensure that the roaming business is profitable to the organisation.
Principal Functions
Advertisements
- Plan, negotiate, and launch of new strategic roaming relationships in line with business priorities.
- Develop strategies and initiatives to grow 9mobile’s inbound and outbound international roaming business such as Preferential Roaming Agreements (PRAs), and DIOTs, which give 9mobile a competitive edge in major travel destinations.
- Manage existing partnerships to ensure a seamless customer experience while roaming.
- Work with the products team to develop value propositions and periodic tactical interventions to grow the roaming customer base.
- Manage relationships with roaming support/ancillary service providers to minimize downtimes whilst optimizing service costs to 9mobile.
- Conduct monthly in-depth analysis of 9mobile’sglobal roaming offering to ensure overall profitability to the business.
- Deploy appropriate tools and techniques to mitigate fraud and to proactively identify and block leakages within the roaming ecosystem.
- Ensure compliance with all regulatory requirements.
- Overall stakeholder management to minimize dispute and to ensure business continuity and growth.
Requirements
- First Degree or its equivalent in a relevant discipline.
- Minimum of 5 years relevant experience of which 3 must have been with a mobile telecom operator.
- Prior experience in wholesale and carrier business and/or knowledge of the roaming environment is desirable.
- Strong negotiation skills.
- Good business acumen.
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Manager |