Job Title: Manager – Wholesale Delivery, MTN GlobalConnect
Location: Nigeria
Job Schedule: Full time
Job Category: MTN Level 3
Key Performance Areas
Core, essential responsibilities/outputs of the position (KPA’s):
The Manager Wholesale Delivery will be accountable to achieve the following objectives:
- Provide End to end solution design of L2VPN, L3VPN and SDH P2P or P2MP
- Support on delivery of end-to-end wholesale capacity and managed network services (MPLS), both internationally and domestically within OpCos by working with the network teams within OpCos
- Prepare change request for service implementation and submit on the relevant internal server, follow the change implementation with the implementation team or managed service entity
- Track service usage for customers and recommend possible upgrade solutions
- Implement workaround solutions whilst permanent solutions are being negotiated to alleviate capacity bottleneck
- Identify future capacity requirement spikes due to market changes and provide inputs to the capacity management team
- Support the delivery of systems through 3rd parties, consortiums, international operators with other priorities
- Provide various reports for wholesale to monitor the network and the services
- Liaise with the GEBU SPOC and with the Enterprise business units for multi-country enterprise fixed-line last miles implementation
- Ensure full customer satisfaction over the wholesale service delivery process.
Job Requirements (Education, Experience and Competencies)
Education:
- Minimum of 4-year Academic Degree (B Eng. / BSc Degree preferred)
- A Master’s degree is advantageous
- Fluent in English.
Experience:
- At least 5 years experience in Telecommunications, with planning, implementation and operational experience.
- At least 5 years experience in fixed infrastructure and IP environment
- Experience in IP, OTN, WDM and SDH
- Experience with Huawei transmission equipment (OSN)
- Experience with Huawei IP equipment (NE40)
- Experience in multi-country network solutioning, International Carrier Business, Submarine Cable consortiums
- Experience in technical specification and procurements processes
- Experience in leading vendor negotiations.
Competencies:
- Key business soft skills include but not limited to problem-solving, information processing, analytical understanding of key industry trends, influencing and motivating team members
- Data interpretation, quality focus, continuous improvement, keen to innovation and research and development, risk management and reporting skills
- Strong communication skills
- Highly client-driven interactions.
Apply Now
Deadline: March 1, 2023
Job Features
Job Category | Manager |