Job Title: MMBA Programme Manager
Location: Lagos
Purpose of Position
- To provide proactive administrative support and ensure efficient delivery of quality academic service to the Modular MBA participants.
Essential Duties / Roles and Responsibilities
- Provide effective liaison between the faculty office, students, and other relevant organizations
- Manage up-to-date information on students and academic activities. Records management, including data filling, tracking, and retrieval, ensuring accuracy and accessibility.
- Manage registration and matriculation documentation. Maintain contact and assist in processing and collection of fees from students
- Plan weekly timetable (In-person and virtual) and maintain attendance records at lectures and other academic programmes.
- Process and issue identity cards, students’ administrative policy, and timetable that students will require from time to time.
- Ensure course materials are uploaded and available on the students’ Learning Management system.
- Process transcripts, statements of results, and certificates for students.
- Ensure the timely release of each semester’s result to students.
- Process and provide information on students’ performance for the Faculty, Senate, and any interested body.
- Manage the processes of MBA examination and re-take examinations.
- Provide support for faculty ceremonials such as convocation, inaugural lectures, valedictory lectures, etc.
- Manage ad-hoc and specific projects as assigned by the Head of the department from time to time
- Coordinate with the Accreditation office to ensure that the school meets the accreditation requirements of regulators.
- Assist faculty in the hosting of international programmes
- Continually update the unit’s standard operating procedures in line with international best practices.
- Provide effective liaison between the faculty office, students, and other relevant organizations
- Manage up-to-date information on students and academic activities. Records management, including data filling, tracking, and retrieval, ensuring accuracy and accessibility.
- Manage registration and matriculation documentation. Maintain contact and assist in processing and collection of fees from students
- Plan weekly timetable (In-person and virtual) and maintain attendance records at lectures and other academic programmes.
- Process and issue identity cards, students’ administrative policy, and timetable that students will require from time to time.
- Ensure course materials are uploaded and available on the students’ Learning Management system.
- Process transcripts, statements of results, and certificates for students.
- Ensure the timely release of each semester’s result to students.
- Process and provide information on students’ performance for the Faculty, Senate, and any interested body.
- Manage the processes of MBA examination and re-take examinations.
- Provide support for faculty ceremonials such as convocation, inaugural lectures, valedictory lectures, etc.
- Manage ad-hoc and specific projects as assigned by the Head of the department from time to time
- Coordinate with the Accreditation office to ensure that the school meets the accreditation requirements of regulators.
- Assist faculty in the hosting of international programmes
- Continually update the unit’s standard operating procedures in line with international best practices.
Key Performance Indicators
- Feedback on students’ satisfaction
- Innovative ideas in the management of students
- Seamless flow in the academic timetable
- Downtime in the processing of participants’ results, transcripts, etc
- Accurate, timely, up-to-date information on participants
- Accuracy and timeliness of information prepared for standards regulatory agencies.
- Accuracy and timely processing of student transcripts
- Responsiveness to students’ inquiries.
Qualifications
- Good First Degree in any discipline.
Professional Qualification:
- An MBA is an added advantage. Or membership in relevant professional bodies.
Experience:
- Minimum of six years in an administrative or programme/project management position.
Required Competencies:
- Planning and coordinating skills
- Relationship management skills
- Excellent time management skills
- Excellent oral and written communication skills
- Flexibility: availability to work Saturdays
- High integrity, reliability, and confidentiality
- Basic accounting knowledge/debt management skills
- Working knowledge of MS office, PowerPoint, and Excel
- Customer service skills
- Records management skills
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note
- Only shortlisted candidates shall be contacted.
- LBS is an equal opportunity employer.
Deadline: February 10, 2023
Job Features
Job Category | Manager |