JOB TITLE: National Service Manager
JOB LOCATION: Lagos
Employment Type: Full-time
JOB DETAILS:
- Reporting to the General Manager, you will coordinate and supervise branch Service Managers Nationwide, assist Service Managers achieve one-time troubleshooting at site when consulted and ensure they achieve revenue generation target for service weekly.
Responsibilities
- Hold weekly online technical hour meetings with the Service Managers to achieve effective performance and deal with complaints and challenges at the branches.
- Prepare quarterly Service Department Budget.
- Secure new corporate SLA customers.
- Sustain the existing service customers and win more.
- Sustain holistic maintenance approach.
- Ensure cost effective, repairs, overhauling, installations and hitch free commissioning processes
- Strive to achieve volume services.
- Increase Data base in SLA/Pay as you go and in turn return to profitability.
- Enhance Revenue Generation.
Requirements
- Bachelor’s Degree in Engineering, Administration or Facility Management.
- Minimum relevant experience of 10 years in a supervisory role.
- Working knowledge of electrical and mechanical systems.
- Familiarity in drafting and understanding blueprints and schematics.
- Effective communication and people management skills.
- Comfortable working in a fast-paced environment.
- Previous sales and management experience may be advantageous.
- Strong industry knowledge.
- Excellent leadership, communication, sales, and customer service skills.
- Computer literacy and good organisational skills.
- Strong creative thinking and problem-solving skills.
- The ability to work under pressure and handle stress.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: January 31, 2023
Job Features
Job Category | Manager |