We are recruiting to fill the position below:
Job Title: Network Monitoring Centre – Team Lead
Location: Lagos
Employment Type: Full-time
Job Summary
As a Lead, you’ll be responsible for:
- Proffering innovative solutions to various network problems and ensuring that customer needs are properly defined and satisfactorily met.
- Implementing and evaluating the working of systems/applications/networks and staying abreast of new technologies emerging in the industry.
- Providing supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone, FTTx, wireless networks, and inside and outside plant infrastructure, among others.
- Consistently providing high-quality customer service and support while ensuring customer satisfaction.
- The role can include being responsible for informing Management, partners, and peers about service performance and service availability, primarily dealing with customers, Co-lo providers, engineers, and the whole technical team, ensuring maximum possible service availability and performance.
Requirments
- Holding a degree and having a technical background will be required to gain a Network Monitoring Centre- Team Lead.
- Degrees in the following subjects can be included: Computer science/Computer software/computer systems engineering/Electrical/electronic engineering/Network security management.
- Must have 3-6 years experience
- CCNP (Cisco Certified Network Professional) certification is desirable.
- An analytical mind.
- Strong telecommunications, IP design skills, & in-depth knowledge of IP Network, and understanding of iTIL v4 service management.
- Good time management skills.
- An ability to follow processes.
- Good communication skills – both written and verbal.
- A hands-on experience with the following is a must: Routing, Switching and GPON Technology, 3 – 6 years of work experience.
- Experience with Wired, Wireless Point-to-Point and Point-to-Multipoint technologies is desirable.
Salary
N300,000 – N350,000 / Month.
Application Closing Date
19th October, 2023.
HOW TO APPLY
Interested and qualified candidates should send their CVs to: [email protected] using the Job Title as the subject of the mail.
Deadline: October 19, 2023
Job Features
Job Category | Team Lead |