Job Title: NI – Fraud Analyst
Location: Nigeria
Job type: Full-time
Responsibilities
- Identify and analyze potential fraudulent transactions to avoid fraud loss and chargebacks
- Track and report fraud trends, chargeback trends in the market and propose solutions to fight them
- Manage credit card chargeback process for Visa and Mastercard transactions
- Do KYC documents verification for Jumia Pay customers
- Work closely with the customer service team on risk related topics like – transaction or account blocked, KYC etc.
- Work closely with finance team on fraud refunds, chargeback etc.
- Adequately follow and enforce all operational process like KYC, ATO, Chargeback, Dispute management etc.
- Update necessary schedules for the risk team.
- Work on other topics assigned by your manager.
Qualifications & Experience
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- A Bachelor’s Degree in Economics, Finance, Mathematics, or similar.
- Good understanding of the payment system.
Competencies Required:
- Proficiency in Microsoft Office (Word, Excel, and Power- point) tools.
- Analytical mind and strong problem-solving skills.
- Proven ability to manage multiple tasks simultaneously.
- Ability to work to deadlines and targets, can prioritize tasks under pressure.
- Autonomous and comfortable interacting with other departments
- Attention to detail.
- Ability to analyze data and identify trends and patterns.
- Good written and verbal communication skills.
- Ownership mentality and a personal growth drive.
We Offer
- A unique experience in an entrepreneurial, yet structured environment
- A unique opportunity of having strong impact in building the African e-commerce sector
- The opportunity to become part of a highly professional and dynamic team
- An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders.
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Analyst/ Quality Control |