We are recruiting to fill the position below:
Job Title: Office Assistant
Location: Amuwo Odofin, Lagos
Employment Type: Full-time
Job Description
- Our Head office is seeking for an Office Assistant who is a multi-tasker, self-starter, excellent communicator, proactive, efficient and thinks out of the box. If this is you, then we would like to meet with you.
Responsibilities
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- Act as a hub for customer’s complaints; resolving customer issues and attaining efficiency goals.
- Responsible for communicating to and retention of client accounts
- Answer telephone calls and attends to customer enquiries and orders
- Monitor and update social media platforms, e-store and online ads
- Liaise with stock keeper regarding stock availability for customer orders
- Ensure customer orders are processed and delivered on time
- Use of Microsoft office to generate reports
- Generate invoice for customers.
- Maintain a clean office
- Cash Handling
- Investigate, research and generate sales leads
- Writing of Sales proposals
- Assists with warehousing
- Identify and assess customers’ needs to achieve satisfaction
- Provide accurate, valid and complete information by using the right resources and tools
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Ensure customers’ satisfaction and continued patronage through series of follow-up and customer engagement
- Travel to customers to follow up sales
- Perform any other duties as assigned by Management.
Skills and Requirements
- Thorough knowledge of customer service and office management
- Ability to be resourceful and proactive in dealing with issues that may arise
- Ability to organize, multitask, priorities and work under pressure
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word) and Internet
- Solid communication skills both written and verbal
- Strong people and presentation skills
- Good organizational and multi-tasking abilities
- Strong phone contact handling skills and active listening
- Ability to multi-task, prioritize, and manage time effectively
- Must live within close proximity to Amuwo odofin.
Salary
N50,000 – N60,000 / month.
Application Closing Date
6th March, 2024.
HOW TO APPLY
Interested and qualified candidates should submit their CV and Cover Letters to: [email protected] using the Job Title and their Location as the subject of the email.
Note: For further enquiries, whatsApp 08171010483.
Deadline: March 6, 2024
Job Features
Job Category | Office Assistant |