JOB TITLE: Office Personnel / Consultant
JOB LOCATION: Abuja
Background
- USP secured an office space in Abuja with the intention to transition the PQM+ office from Lagos to Abuja. The new leased office would require a Front Desk Representative to undertake all receptionist and clerical duties at the main entrance.
- The Front Office Representative would be the face of USP PQM+ and will be responsible for the first impression we make.
Job Role
- The front office representative will be responsible for greeting and welcoming guests as they approach the front desk.
- He/She would be customer/guest-oriented with a friendly mien, dealing with complaints and give accurate information about USP PQM+, answer all incoming calls and redirect them, and take messages.
- Prevent indiscriminate access into the office space.
Key Responsibilities / Activities / Tasks
- Greet and welcome guest to the USP PQM+ office.
- Be the face of USP PQM+ and be responsible for the first impression
- Answer all incoming calls and redirect them.
- Support logistics operation by placing calls to various vendors (Hotels, Agencies, Travel Arrangements, Schedules etc)
- Prepare out-going mails and receive incoming mails (packages, letters, etc)
- Check, Sort, and forward mails
- Monitor office supplies and request for replenishment
- Answer questions and address complaints (if any)
- Take up other duties as assigned.
Deliverables:
- Weekly and monthly reports of visitors to the office
- Weekly and monthly reports of complaints received and follow up actions
- Other deliverables as requested.
Restrictions or Key Requirements
- Must be resident in Abuja (FCT)
- Should be able to speak the local dialect fluently.
HOW TO APPLY
Interested and qualified candidates should send their CV and Cover Letter to: [email protected] using the Job Title as the subject of the email.
Note: It is PQM+ intent to grant this offer to the most suitable candidate. (For USP / PQM+ Abuja).
Deadline: August 26, 2021
Job Features
Job Category | Customer Service |