Job Title: Officer, Agent Onboarding
Location: Ilupeju Industrial Avenue, Lagos
Job Type: Full-time
Business Segment: Consumer & High Net Worth Clients
Job Description
- Responsible for the end to end onboarding and support of the bank’s @ease agents. Receive and process all agent enrolment requests (Till account generation, SIM insertion, terminal set-up e.t.c).
- Ensures that standard documents, controls and monitoring measures are in place in line with the group policies and regulations.
Qualifications
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- Minimum of First Degree (Experience in product management, operations and retail banking would be an added advantage)
- Minimum of 2 Years experience.
Behavioral Competencies:
- Customer Focus and Customer Service
- Problem Solving, People Skills, Teamwork and People Management,
- Excellent communication skills
- Initiative/proactive
- Analytical skills/problem solving
Technical Competencies:
- Service Excellence
- Customer Insight Analytics·
- MS Office Suites (Visio, Word, Excel & PPT)
Application Closing Date
Not Specified.
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Job Features
Job Category | Banking / Insurance |