We are recruiting to fill the position below:
Job Title: Officer, Client Service
Job ID: 80419552
Location: Ijebu-Ode, Ogun
Job Type: Full-time
Business Segment: Personal & Private Banking
Job Description
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- To manage clients’ inquiries, complaints and requests while ensuring prompt resolution (Group wide). Proactively and reactively cross sell the Group’s products.
Minimum Qualification
- Minimum of First Degree
Behavioral Competencies:
- Checking Details
- Interacting with People
- Resolving Conflict
- Completing Tasks
- Thinking Positively
Technical Competencies:
- Understanding of the personal markets etc.
- Deep knowledge and understanding of the different personal and segment value propositions.
- Understanding of the bank’s products in respect of service level agreements and the bank’s service provider networks.
- Understanding which products are most suited to the different personal banking segments.
- Knowledge of equivalent competitor products and services.
Application Closing Date
Not Specified.
Job Features
Job Category | Officer, Client Service |