Job Title: Operation Supervisor
Location: Lagos
Industry: Hospitality
Employment Type: Full-Time / Permanent
Key Responsibilities
- Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
- Overseeing the staff for the smooth running of the Cafe.
- Training new employees as per their abilities and skills.
- Maintaining a strong relationship with suppliers and vendors.
- Inspecting the food and beverage stock level and restocking them promptly.
- Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
- Checking with the guest and making sure that they are getting served the best quality food.
- Professionally resolving customer complaints.
- Ensuring customer satisfaction with all the services provided to them.
- Preparing daily reports and presenting them to the higher management.
- Managing the outstanding bills and cash inflows of the restaurant.
Requirements
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- First Degree (BA / B.Sc. / HND) in Business Management, Hospitality, or a related field.
- Prior work experience as an operations Supervisor, or a similar position in the Hospitality industry.
- Professional certification as a Certified Restaurant Supervisor will be an advantage.
- Ability to maintain a positive work environment.
- Amazing written and verbal communication skills.
- Ability to work for long periods and on weekends as well.
- Strong organization and analytical skills.
- Exceptional customer service skills.
- Strong sales skills.
- Customer-oriented individual and an outstanding problem-solver.
- Good numerical abilities.
- A keen eye on details for accuracy.
- Good time management skills.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: March 29, 2023
Job Features
Job Category | Administration/ Office/ Operations |