Job Title: Operations Manager
Location: Lekki Phase 1, Lagos
Employment Type: Full-time
Job Duties / Responsibilities
- Manage the day-to-day operations in accordance with company policies and standards to maximize profitability and efficiency.
- Develop strategic goals which will help make a significant impact on growth of the Unit.
- Overseeing customer service teams and ensuring that customer inquiries and complaints are handled effectively.
- Ensuring that all Logistics and mobility processes are efficient and effective.
- Assist in fine tuning operational methods for the departments while improving the overall efficiency.
- Develop policies and procedures for implementing quality and customer-service standards.
- Conduct operational audits and ensure processes follow corporate policy.
- Work effectively with the Management to implement various operational.
- Cost-effective policies and procedures and help maximize the revenues thus enhancing the profitability of the company.
- Liaise with the regulatory and governing bodies to ensure that all the revenue generating departments adhere to the set legal framework governing the real estate laws of Nigeria.
- Pro-actively strive to have an in-depth understanding and keep abreast of the new laws and regulations of the local and international .
- Property market and being aware of the current legal issues of the country specifically pertaining to the property law.
- Implement necessary checks and balance to mitigate operational risks across all departments and to ensure the best interest of the company.
Qualifications / Experience
- Bachelor’s Degree in Operations Management, Logistics, Supply Chain Management, or a related field.
- 5+ years of experience in Operations Management, Logistics and Customer Service with a proven track record of success.
- Experience with up-to-date CRM softwares.
- Excellent communication and leadership skills, with the ability to manage and develop a team.
- Driving skills and knowledge of road safety and traffic rules.
- Strong analytical and problem-solving skills.
- Knowledge of logistics software and systems.
- Familiarity with transportation regulations and compliance.
- Strong attention to detail and organizational skills.
- Age: 30 – 40 Years.
Salary
Very Attractive
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using “Operations Manager” as the subject of the mail.
Deadline: June 30, 2023
Job Features
Job Category | Administration/ Office/ Operations |