JOB TITLE: Operations Manager
JOB LOCATION: Ikeja, Lagos
Employment Type: Full-time
JOB DETAILS:
- As Operations Manager, the role takes responsibility for the overall success of the business unit and involves supporting and directing the whole team to deliver a successful business.
- The role is responsible for ensuring the business is profitable and involves a sharp focus on creating, winning and delivering quality services to diverse clients.
Key Responsibilities
Strategic Leadership:
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- Formulate and successfully implement all company policies.
- Direct strategy towards the profitable growth and operation of the company.
- Develop strategic operating plans that reflect the longer-term objectives and priorities established by the company.
- Put in place adequate operational planning and financial control systems.
- Ensure that the operating objectives and standards of performance are not only understood but owned by the management and all company employees.
- Closely monitor the operating and financial results against plans and budgets.
- Take remedial action where necessary and informing the CEO of significant changes.
- Represents the company to major customers and professional associations.
- Build and maintain an effective executive team.
- Provide hands-on leadership for all aspects of company business activity—from origination to exit—with the goal of significant annual turnovers.
Human Resources:
- Lead and mentor staff members.
- Collaborates with the Admin Department, and enforce the Employee Handbook with its accompanying policies and processes.
- Ensures compliance with payroll and employee law.
- Leads company meetings and coordinates regular staff meetings.
- Manages annual employee reviews.
- Sets and negotiates employee salaries and benefits in consistence with the Company Compensation policy.
- Provides on-going decision- and problem-solving expertise and assistance to ensure a positive, productive working environment.
Advocacy:
- Attend local, statewide and national conferences as available to keep abreast of new trends, activities, and concepts in the digital and media industry.
- Serve as a primary point of contact with federal, state and local officials and will maintain positive relationships with all external correspondence.
- Discuss Creatrix Empire goals, priorities, problems, and concerns with officials, representatives, and members of the local government, news media, social and public service agencies, and other stakeholders when necessary
- Act as a spokesperson for the Creatrix Empire brand for all Public Relations needs.
Finances:
- Oversee the development of financial reports across all departments.
- Develop budgets in partnership with relevant personnel and see to the full implementation of the budget.
- Monitor the company’s compliance with federal, state, and local laws and regulations pertaining to the organization’s industry.
- Reviews and signs all company cheques.
- Oversees relationship with the external auditors.
Marketing & Publicity:
- Oversees the development of all marketing materials, working closely with the Marketing Supervisor/Business Developer.
- Drafts or approves all press releases.
- Collaborates with the Marketing department to develop print, radio and television advertisements.
- Fosters positive relationships with the media (both editorial and advertising) in partnership with the Marketing Supervisor/Business Developer.
- Participates in publicity efforts by making media and public speaking appearances.
Required Qualifications
- A Bachelor’s Degree in Social Sciences or related field.
- Minimum of three years’ experience in office management (media and entertainment preferred).
- Solid understanding of federal and state employment laws.
Other Selection Criteria (Skills, Knowledge and Experience):
- Working knowledge of the creative and digital industry.
- Excellent time management skills and the ability to prioritize and shift swiftly between tasks.
- Proficiency in major office software applications.
- Exceptional verbal and written communication skills and diplomacy.
- Strong analytical and problem-solving skills.
- Record of organizational leadership and follow-through.
- Strong work ethic and a sense of urgency.
- Able to work in a fast pace work environment.
- Ability to articulate and communicate clearly and precisely when giving direction or interacting with staff, volunteers, apprentices, vendors and the general public.
- Demonstrated ability to work effectively with people of diverse races, ethnicities, ages, and sexual
- orientations in a multicultural environment.
- Ability to manage stress, multiple tasks, deadlines, interruptions and multiple priorities; and to work cooperatively while maintaining a pleasant, professional demeanor.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Deadline: August 5, 2022
Job Features
Job Category | Administration/ Office/ Operations |