Job Title: Operations Manager
Location: Lagos
Employment Type: Full-time
Job Brief
- Operation managers lead, monitor, and analyze the daily operations of the salon establishment under their care. They are responsible for sustaining a healthy, positive team environment, and ensuring that service operations are delivered smoothly. Salon managers also handle employee scheduling to ensure there are enough service providers to meet customer demand.
Responsibilities
- To manage the day-to-day running of the Hair and Beauty Salons and Reception Area
- Carry out knowledge-sharing sessions with all members of staff
- Maintain and constantly review clients’ service standard
- Ensure prompt customer solutions to client
- Ensure cleanliness and maintenance of the salon
- Review manpower to ensure targets are met
- Be responsible for costing, ordering, and keeping inventory of stock of the salon
- Perform duties in accordance to the policies and procedures of the salon
- Innovate ways to sell products and improve the business
- Implement and improve systems, processes and procedures to increase efficiency and profitability.
- Prepare reports as and when required by the CEO
- To ensure that all equipment is in safe working order at all times
- Attend and contribute to the departmental meetings
- Support the growth of team members by setting and tracking goals
- Undertake your duties so as to comply with the requirement of health and safety standards
- Be analytical and have a deep understanding of business and financial principles
Requirements
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- A secondary degree or equivalent experience in management or administration.
- Time management skills.
- Extensive experience providing salon services to clients.
- Advanced organizational skills to manage salon operations.
- Attention to details.
- Excellent communication and team-leading skills.
- Detailed knowledge of the beauty industry and customer needs
- Interest and ability to continue learning about market standards and changes in trends.
- Ability to stand on feet for long periods of time and move quickly to accomplish many tasks.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job title as the subject of the mail.
Deadline: January 31, 2023
Job Features
Job Category | Administration/ Office/ Operations |