Job Title: Operations Officer
Location: Lagos
Employment Type: Full time
Sector: Operations
Grade: GF
Term Duration: 3 years 0 months
Recruitment Type: Local Recruitment
Duties And Accountabilities
- The Operations Officer’s role is to support MAS Africa Managers in coordinate middle office functions, including shared service, resources management and knowledge management. He/ She will work closely with the MAS Africa Managers to achieve operational excellence, business excellence and knowledge excellence.
Responsibilities
The key responsibilities will include the following:
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Shared-Services Operations:
- Supporting coordination of business planning, pipeline & portfolio, process improvement, project governance, quality of client materials and management reporting.
- Production of management information and data to support effective business management and decision taking. Promote continual process and data management improvement.
- Undertake periodic analysis and tailored reporting for management and coordinate the reporting to management team, including reporting on business performance, pipeline, etc.
- Coordinate portfolio management & operational reporting through regular standardized and ad hoc reporting on key performance indicators related to funding, clients, results, financials, etc.
- Coordinate project supervision cycle and work with PLs to oversee the submission of PSRs/PCRs/Donor reports within the deadline stipulated by the project governance framework.
- Support on the development of monitoring and supervision tools and trackers to oversee the project management process, pipeline, and portfolio management.
Resource Management Operations:
- Supporting setting of business strategy and priorities, financial sustainability including fundraising, deployment of human and financial resources.
- Oversee accuracy and quality of data and information as input to business unit and regional budgeting and strategic exercises, ensuring alignment to MAS and IFC strategic priorities.
- Maintain oversight of unidentified funding requirements for MAS Asia pipeline and portfolio of projects and available sources of funds, and related data reporting.
- Coordinate with regional donor partnerships team and MAS Advisory leads to support donor partnerships and fundraising efforts.
- Coordinate annual review of contingent staffing pool and maintain reporting and management information on of use of consultants.
Knowledge Management Operations:
- Coordinating knowledge and communications activities for business unit, overseeing knowledge office, and promoting MAS as knowledge leader.
- Support efforts to strengthen internal and external branding, including through webinars and events, publications, social media etc.; to promote IFC and project effectiveness & development impact.
- Engage with regional and global communications and knowledge management staff as required, to promote MAS work program.
- Maintain tools and resources and collaborate on planning to support project teams to engage in knowledge and communications activities.
Upstream & Advisory Project Management:
- Participate in business development and project implementation for clients in the manufacturing, agribusiness, and services sectors across the region.
Selection Criteria
- The successful candidate should have relevant experience and leadership supporting operational business management, project governance and resourcing.
The required qualifications and skills include:
- Master’s Degree or equivalent professional experience in Business Management, Business Administration, Finance or Economics.
- 8+ years of working experience in business consulting or business management in a relevant sector.
- Ability to think strategically, combined with excellent research, synthesis, and writing skills; ability to communicate ideas clearly, confidently, and credibly.
- Strong analytical skills and attention to detail; ability to oversee multiple complex management and data reporting responsibilities.
- Team leadership and coordination experience.
- Credibility and seniority to work effectively with and engage multiple stakeholders across matrixed business unit.
Application Closing Date
Not Specified.
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Job Features
Job Category | Administration/ Office/ Operations |