Job Title: Outsourcing Manager
Location: Lagos
Employment Type: Full-time
Responsibilities
Develop and implement outsourcing strategies in alignment with the company’s goals and objectives.
Identify potential outsourcing opportunities.
Negotiate contracts and service level agreements (SLAs) with clients to ensure optimal terms and conditions.
Oversee the day-to-day operations of outsourced functions, ensuring timely and high-quality service delivery.
Establish and maintain strong relationships with clients, addressing any issues promptly and fostering a collaborative partnership.
Monitor performance against SLAs and KPIs, implementing corrective actions when necessary.
Work closely with external stakeholders to understand their outsourcing needs and ensure effective communication.
Identify areas for cost optimization and process improvement in outsourcing operations.
Stay updated on industry trends and best practices in outsourcing and vendor management.
Requirements
Bachelor’s Degree in Business, Management, or a related field.
A Master’s Degree is a plus.
10 years of proven experience in outsourcing management and relationship management.
Strong negotiation and contract management skills.
Excellent communication and interpersonal abilities.
Ability to analyze data and make data-driven decisions.
Strong project management and organizational skills.
Adept at working in a fast-paced, dynamic environment.
Familiarity with relevant regulations and compliance standards.
Application Closing Date
Not Specified.
Apply Now
Interested and qualified candidates should send their Resume / CV to: [email protected] using the Job Title as the subject of the mail.
Job Features
Job Category | Human Resources / Recruitment |