We are recruiting to fill the position below:
Job Title: Porter
Location: Ago Iwoye, Ogun
Employment Type: Full-time
Responsibilities
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Greet and welcome guests with a friendly and professional demeanor.
Assist guests with their luggage, ensuring safe and efficient handling.
Escort guests to their rooms, providing information about hotel amenities and services.
Maintain a clean and organized lobby area, ensuring a welcoming atmosphere.
Assist with valet parking and coordinate vehicle retrieval for guests.
Collaborate with front desk staff to fulfill guest requests and address any concerns.
Maintain knowledge of local attractions, restaurants, and points of interest to assist guests.
Uphold a strong understanding of hotel facilities to provide accurate information to guests.
Respond promptly to guest inquiries and provide exceptional customer service.
Collaborate with housekeeping to ensure timely delivery of items to guest rooms.
Adhere to all hotel policies and procedures, especially those related to guest safety and security.
Qualifications
High School Diploma or equivalent required; further education in hospitality is a plus.
1 – 2 years work experience.
Previous experience in a customer service role preferred.
Exceptional communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Ability to multitask and remain calm under pressure.
Friendly, approachable, and professional demeanor.
Willingness to work flexible hours, including evenings, weekends, and holidays.
Physical ability to lift and move luggage and other items as needed.
Application Closing Date
26th September 2023.
How To Apply
Interested and qualified candidates should send their Application / CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: September 26, 2023
Job Features
Job Category | Porter |