Job Title: POS Repair Technician
Location: Lagos
Responsibilities
- Diagnose faulty / bad / damaged terminals.
- Provide diagnostic reports on faulty terminals
- Carry out L1 (first level) repairs onsite
- Establish cordial relationships with agents and merchants
- Educate agents and merchants on challenges they encounter
- Repair faulty damaged terminals
- Service faulty terminals
- Replace damaged parts in terminals
- Provide a detailed report of all repaired terminals
- Account for all payments made for repairs
- Troubleshoot all kinds of POS terminals issues for a swift resolution
- Manage customers whenever there are technical issues
Qualifications
- BSc. / HND holder
- Minimum of 1 year of point-of-sales repair experience.
- Excellent customer relationship.
- Excellent Problem solver
- Good understanding of POS hardware diagnosis, maintenance and repair issues, fixing and replacement of spare parts, error messages, possible causes and resolutions
Application Closing Date
Not Specified.
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Job Features
Job Category | Engineering / Technical |