JOB TITLE: Process & Automation Analyst
JOB LOCATION: Lagos, Nigeria (Hybrid)
Job Type: Full-time
JOB DETAILS:
- To provide analytical support to sales management on business operational processes and Incentive payment Management.
Key Responsibilities
- Writing and Updating process and Policies as required by the different units in S&D. KYC operations, Wholesale Channel Accounting, Sales Order processing, Trade Marketing, Channel Partner.
- Documenting unit/departmental WOW to ensure smooth workflow.
- Initiating monthly payment process.
- Ensuring that all channel base and active partners are accounted for.
- Ensuring that complete information are generated by IT & BI.
- Ensuring that the KYC master is properly mapped to vendor type. that there is no mismatch in the amounts allocated to vendor types.
- Ensuring that all business rules are properly documented and adhered to in payments.
- Calculation and payments of KYC incentive to CP, SMF, MF, AES, SD and SROs to Deal codes & Banks.
- Calculation and payments of channel tailing commissions & ORSC to all Channels. (CP, SMF, MF, SD, AES).
- Ensuring that there are no duplication of deal codes across channels. (So no partner gets paid twice).
- Follow up with all payment stakeholders to ensure that monthly SLA is met.
- Communicate payments zonally & regionally.
- Interpreting business rules required for Promos.
- Ensuring proper validation of all OAFs for promos and reconciliation of accounts.
- Continuous improvements through operations automation.
- Collation of performance target and alignment to territory infrastructure as provided by regions for all frontline salesmen.
- Collation of all performance indexes (GADs, Activating Entities, CLS) from key stakeholders.
- Calculating performance in line with approved management matrix.
- Designing Info-path databases and tables to enable easy and seamless sharing and access of performance by Salesmen.
- Data Collection and input for Market Developers payments.
- Preparation of MD fixed and variable pay.
Education & Experience
- Minimum of B.Sc/HND or its equivalent.
- MBA optional.
- 3 – 5 years’ experience in sales/marketing in Telco or FMCG.
- Demonstrate an ability to be innovative and deliver value to the business.
- Analytical, Energetic.
- Proficiency in Excel.
Skills & Competencies:
- Strong analytical & presentation skills.
- Strong interpersonal Skills
- Entrepreneurial Skills
- A team player with a strong streak of independence and out the box thinking abilities when required to go to it alone.
- Self-starter who can take initiative when required.
- Has a keen sense of the need to deliver services beyond the call of duty in order to achieve the set target.
Application Closing Date
Not Specified.
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Note
- Only shortlisted candidates will be contacted
- We are an equal opportunity employer and value diversity. We therefore do not discriminate against applicants based on, among others, their race, disability, religion or gender.
- All employment opportunities are decided based on qualifications, merit, and business need.
Job Features
Job Category | Analyst/ Quality Control |