We are recruiting to fill the position below:
Job Title: Program Manager
Job ID: 959
Location: Lagos
Employment Type: Full-time
Duties & Responsibilities
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- Define program/project scope, goals and deliverables of assigned strategic initiatives of FirstBank in collaboration with all stakeholders.
- Lead and deliver large, complex internal & external engagements that identify, design, and implement creative business and technology solutions for the Bank.
- Clearly define quantifiable program benefits, and ensure a benefits realization plan for the program.
- Estimate the resources (human, financial and technical) needed to achieve project goals.
- Prepare budget proposals, obtain approvals and recommend subsequent budget changes where necessary.
- Effectively and efficiently manage resources tied to the various projects.
- Ensure that required approvals are obtained and that adequate documentation is maintained for all program/project expenditures.
- Develop a holistic Business Readiness and Change Management plan to disseminate information to all stakeholders and the public throughout the program/project life cycle.
- Effectively communicate project expectations to all stakeholders in a timely and clear fashion
- Manage multiple work streams on assigned projects to deliver expected quality within milestones and on budget, including the achievement of the benefits realization plan.
- Supervise the activities of the Team Leads, Senior Associates, and Associates or other project team members and enabler teams working on assigned projects.
- Proactively manage changes in project scope, identify potential crisis/risks, and devise contingency plans to provide solutions and take corrective action.
- Conduct project post mortems reviews and make recommendations (Report) to identify successful and unsuccessful project elements.
- Drive insight-infused discussions to enable Project sponsors to best develop and execute against their overall strategy.
- Apply an in-depth knowledge of organizational structures, operating models and processes to analyze, assess and improve Project sponsor’s business and project requirements.
- Identify and solve problems objectively using analysis, experience and judgment.
- Identify and transform opportunities into solutions that drive business value for our internal FirstBank clients.
- Develop presentations, reports and provide briefings on projects to Management.
- Leverage cross-geography insights and practitioners to enhance internal FirstBank internal client service delivery.
- Incorporate financial information when evaluating business opportunities and making recommendations.
- Participate in the development and presentation of proposals for business development activities.
- Develop relationships, establish credibility with and instill confidence in internal clients.
- Articulate how technology enables and differentiates the business and communicate this effectively to Project sponsors and other internal customers.
Job Requirements
Education:
- Minimum of Bachelor’s Degree, with a minimum grade of 2.2.
- Project Management certification will be an added advantage.
Experience:
- Minimum of ten years relevant working experience, covering a range of functional areas.
- Experience with managing transformation, change management or other strategic projects.
- Experience with Program Management or Project Management Office desirable.
- Supervisory experience.
Qualities:
- Ability to identify program/project complexities and reflect same in the work plan.
- Ability to make objective and well-informed decisions; and also to perceive the impact and implication of such decisions.
- A very strong sense of ownership with every assigned task.
- Strong track-record in effectively developing market credibility in a timely manner.
- Strong people management and project management skills.
- Excellent communication and interpersonal skills with the capacity to motivate and lead a team with enthusiasm, drive and effectiveness.
- Proven ability to deliver on multiple tasks within tight timelines in a client-driven environment.
- Excellent persuasive and negotiation skills.
- Ability to show flexibility – open to change and adapt behavior or work methods in response to new information or unexpected obstacles.
- Ability to effectively manage multiple work streams of the implementation program/project.
- Ability to identify and resolve conflicts within the project team.
- Ability to implement best practices and tools for program/project execution and management.
- Deep industry knowledge and good understanding of underlying operational issues.
Application Closing Date
18th December, 2023.
Deadline: December 18, 2023
Job Features
Job Category | Program Manager |