Job Title: Quality Assurance Manager
Location: Plateau
Employment Type: Full-time
Job Description
- The Quality Assurance Manager will assume a leadership role in the implementation and management of the Grand Cereals Food Safety and Quality Program and local quality accreditation programs.
Key Responsibilities
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- Specific responsibilities include, but are not limited to the following:
- Manage the Quality across all GCL plants, processes and factories
- Responsible for the implementation of GCL Food Safety and Quality Programs.
- Lead and improve Quality and HACCP programs and execute various initiatives to improve the quality of our processes and products. Oversee the application of policies and achievement of quality objectives.
- Support the procurement department on approval of ingredients and suppliers
- Ensure effective quality entrance control for all raw, packaging and additive materials
- Own and manage the consumer/customer complaints process from initiation to resolution
- Develops and manages Customer QA relationships and establishes, reviews, approves and documents Ingredient and Final Product specs into the appropriate systems to assure compliance to both GCL and customer expectations.
- Liaise with various internal and external stakeholders regarding elements related to product quality to ensure facilities are meeting quality and regulatory compliance
- The QA manager is the key contact person for all product and process related regulatory compliance topics and liaise with regulatory agencies
- Conduct and coordinate internal process and quality audits to ensure good product quality
- Along with the process owners, work to develop and maintain production standards. Participate in training on production standards and elements of the quality program
- Conducts risk based assessments to minimize impact of any process and product deficiencies
- Coordinate quality control, non-conformity and complaints monitoring processes, and compile and assess the results
- Participates in incident handling and crisis management in order to mitigate and control adverse effects for the organization and conduct root cause analyses to prevent incidents recurring
Preferred Hiring Criteria
- Minimum of Master’s Degree in Food Science, Nutrition or related discipline;
- Minimum of 15 years experience in quality Management (preferred), with at least 5 years in a senior role.
- Working knowledge of HACCP and the Food industry.
- Proven ability to motivate and manage others;
- Excellent communication and interpersonal skills;
- Strong facilitation, problem solving and teamwork skills;
- Demonstrated ability to drive process improvement and be results orientated
- Six Sigma certification
- Intermediate project management skills
- Strong statistical analytical and technical skills
Application Closing Date
Not Specified.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.
Note: Only candidates who meet the specifications will be contacted.
Job Features
Job Category | Tailors / Quality Assurance Officer |