Job Title: Receptionist / Front Desk Officer
Location: Agungi – Lekki, Lagos
Employment Type: Full-time
Job Description
- As a receptionist, your primary responsibility will be to greet and assist visitors and clients, providing them with a positive and professional first impression of the organization.
- You will serve as the first point of contact for all incoming calls and visitors, ensuring their needs are addressed promptly and efficiently.
- Additionally, you will provide administrative support to various departments and maintain a smooth and organized flow of information within the office.
Responsibilities
- Greet and welcome visitors, clients, and employees, providing them with a friendly and professional demeanor.
- Answer and direct incoming calls to the appropriate person or department, taking accurate messages when necessary.
- Provide information and assistance to visitors, addressing their inquiries or directing them to the appropriate resources.
- Maintain a clean and organized reception area, ensuring it is presentable and well-stocked with necessary supplies.
- Schedule appointments and manage conference room bookings, ensuring efficient use of available resources.
- Receive, sort, and distribute incoming mail and packages, as well as prepare outgoing mail and courier shipments.
- Coordinate and maintain office supplies and equipment, placing orders when necessary.
- Assist with administrative tasks such as data entry, filing, photocopying, and scanning documents.
- Coordinate travel arrangements and accommodations for staff members as requested.
- Maintain confidentiality and handle sensitive information with integrity and discretion.
- Collaborate with other administrative staff to ensure smooth office operations and support other departments as needed.
- Stay updated on organizational policies, procedures, and personnel changes to provide accurate information to visitors and callers.
- Perform other duties as assigned by the supervisor.
Qualifications
- High School Diploma or equivalent; additional certification in office administration or related field is a plus.
- 1 – 4 years relevant work experience.
- Proven experience as a receptionist or in a similar customer service role is preferred.
- Excellent verbal and written communication skills, with the ability to interact professionally with individuals at all levels.
- Strong organizational skills and attention to detail to manage multiple tasks and priorities effectively.
- Proficient computer skills, including MS Office (Word, Excel, Outlook) and the ability to learn new software applications quickly.
- Professional appearance and a pleasant personality, with a customer-oriented approach.
- Ability to work independently with minimal supervision, as well as collaboratively as part of a team.
- Strong problem-solving skills and the ability to remain calm and composed under pressure.
- Flexibility to adapt to changing circumstances and willingness to take on new responsibilities as required.
- Knowledge of office equipment such as multi-line phone systems, printers, and photocopy machines.
Application Closing Date
Not Specified.
HOW TO APPLY
Interested and qualified candidates should forward CV to: [email protected] using the Job Title as the subject of the mail.
Job Features
Job Category | Receptionist |