Job Title: Reconciliation and Settlement Associate
Location: Lagos
Job Type: Full-time
About the Role
- We are looking to hire a Reconciliation and Settlement Associate, who will be responsible for identifying and resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation, and reporting.
Responsibilities
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- Reconciliation of transactions across all Piggytech’s products to confirm accuracy and integrity.
- Perform daily reconciliations of collections and payments of all products and flag discrepancies.
- Liaising with payment processors on collections and payments.
- Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions for resolution.
- Engaging with both internal and external stakeholders to assist with investigations to identify the root cause of losses, and working with subject matter experts to identify and execute solutions.
- Work with the customer finance team on disputes and chargebacks.
- Continuous evaluation of current processes vis-à-vis best industry practices.
Requirements
- B.Sc in any field in the Social Sciences.
- 3 – 4 years working years of experience in reconciliation and settlements.
- Proficiency in the use of all Microsoft Office Products, (PowerBI, Outlook, Powerpoint) especially Excel.
- SQL/MY SQL skills to extract data from databases.
- Excellent communication skills.
- Intermediate report writing skills.
- High-level attention to detail.
Application Closing Date
Not Specified.
Apply Now
Note: Equal opportunity: We strive to be an equal opportunities employer (EoE), and commitment to this process will be expected. Our workplace is diverse, and we model this after our culture of openness and collaboration. We prohibit all forms of discrimination and harassment of any kind.
Job Features
Job Category | Service Associate |