Job Title: Reconciliation & Settlement Analyst
Location: Lagos
Employment Type: Full-time
Job Description
- The Reconciliation and Settlement Analyst will be responsible for resolving all issues arising from electronic transactions and perform automated back-office processing such as dispute processing, settlement, reconciliation and reporting.
- An ideal candidate must have grasps of how agency banking transactions processes works and the analytical thinking on how to resolve disputes and reconcile transactions.
- Attending to customer and merchant disputes and ensuring prompt resolution.
- Liaising with switching companies and card schemes on Settlement issues.
- Reconciliation of transactions routed through various payments platforms.
- Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to the switch and other vendors or third parties for resolution.
- Ensures timely reconciliation of all transactions done on the terminals.
- Ensure daily validation of transaction posting on system.
Requirements / Knowledge / Skills
- A Bachelor’s Degree or its equivalent with 3 – 5 years work experience.
- Digital Financial Services or banking industry experience.
- Experience with electronic payment systems.
- In-depth knowledge of payment processing- gateways.
- Creative thinker and problem solver who can resolve issues arising from online transactions timely and efficiently
- A self-starter and self-motivated person who is able to influence and direct the settlements and reconciliation process.
- Passionate about solving problems and is focused on customer experience and outcomes.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: April 15, 2023
Job Features
Job Category | Analyst/ Quality Control |