We are recruiting to fill the position below:
Job Title: Recovery Portfolio Officer
Job Identification: 406
Location: Victoria Island, Lagos
Job Schedule: Full time
Job Description
Financial:
- Ensure budgeted items are achieved and possibly surpassed.
- Maintain profitable relationship with Recovery Agents/Receiver Managers
- Prudent use of Bank assets deployed to assist on the job.
Process:
- Prepare weekly/monthly Affiliate and Group recovery reports.
- Preparation of detailed breakdown of monthly spooled Memorandum portfolio from the Memo Portal into regions.
- Circulate the monthly Memorandum portfolio of the bank with the Business Segments.
- Prepare CBN monthly return report for debt recoveries.
- Prepare Recovery Bank MPR and other presentation slides.
- Weekly and monthly proof of balances in both Memo recovery account and Agent collection account.
- Weekly Spooling of memo GL accounts on BO to review the entries and balances on the account.
- Daily calls through bulk customers with low balances who are owing the bank to pay up their bad debts.
- Onboarding new DRAs and assigning accounts to new DRAs
- Management of DRAs and settling commission of DRAs.
- Review and appraise of debt recovery agent’s performance from time to time.
- Posting Memo recoveries on the Memorandum portal
- Reconciliation of the Memorandum portal entries
- Collation and management of the Daily Activity Reports of Recovery Officers
- Responding to all correspondences to the Recovery Bank by customers within 24hrs maximum and/or sending out hold mails.
- Management of the Recovery Bank Depository link records.
- Maintaining digital records of all debtors’ engagement and documents
- Backs up for the Recovery Bank Administrative Officer.
Customer:
- Relationship officers
- Remedial Officers
- Recovery agents
- Branches
- Debtors
- FINCON
- Legal
- Credit Administration.
Requirements
- Candidates should possess a Bachelor’s Degree.
Application Closing Date
27th September, 2023.
Deadline: September 27, 2023
Job Features
Job Category | Recovery Portfolio Officer |