Job Title: Regional Field Operations Lead
Location: Kaduna
Job Type: Full time
About the job
- The Regional, Field Operations Lead will be responsible for managing all field operations in their assigned region, including overseeing sales, marketing, and customer service activities.
- They will be responsible for developing and executing strategies to drive growth, improve customer satisfaction, and ensure operational excellence.
Responsibilities
- Develop and implement regional sales and marketing strategies to meet or exceed revenue targets.
- Provide leadership and guidance to field teams, including sales representatives, account managers, and customer service personnel.
- Develop and maintain strong relationships with key customers, partners, and stakeholders in the region.
- Manage operational and capital budgets for the region, including forecasting, reporting, and variance analysis.
- Develop and implement customer service strategies and programs to ensure high levels of customer satisfaction.
- Analyze sales and marketing data to identify trends, opportunities, and areas for improvement.
- Collaborate with cross-functional teams, including product development, supply chain, and finance, to ensure that field operations are aligned with company goals and objectives.
- Identify and implement best practices for field operations, including sales processes, customer engagement, and team management.
- Monitor and report on key performance indicators (KPIs), including sales targets, customer satisfaction, and operational metrics.
- Ensure compliance with all applicable regulations, policies, and procedures related to field operations.
Requirements
- Bachelor’s Degree in Business, Marketing, Agriculture, or a related field.
- At least 5 years of experience in field operations, sales, or marketing, preferably in the agricultural or technology industry.
- Proven track record of developing and executing successful sales and marketing strategies.
- Excellent leadership and team management skills, with experience managing remote or distributed teams.
- Strong analytical and problem-solving skills, with the ability to analyze complex data sets and make data-driven decisions.
- Strong communication and interpersonal skills, with the ability to build strong relationships with customers, partners, and stakeholders.
- Ability to work in a fast-paced, dynamic environment, and manage multiple priorities simultaneously.
- Ability to travel within the region as needed, and work flexible hours to accommodate customer needs.
- Understanding of the agricultural landscape in Nigeria and key challenges faced by farmers and other stakeholders.
- Knowledge of sales and marketing techniques, including customer segmentation, lead generation, and account management.
- Familiarity with CRM and other sales and marketing tools, and ability to leverage technology to streamline field operations.
- Commitment to delivering high-quality customer service, and ability to design and implement effective customer engagement strategies.
- Understanding of regulatory and compliance requirements related to field operations, and ability to ensure compliance with all applicable regulations and policies.
Start Up Environment:
- Thrives in a fast paced, start-up environment with dynamic business priorities.
Unlocking Potential of Team Members:
- Extensive experience and passion for coaching mentoring a team.
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Administration/ Office/ Operations |