JOB TITLE: Relationship Manager
JOB LOCATION: Across all branches in Nigeria
JOB DETAILS:
- Deliver value to our customers.
- Expand our current business/client portfolio.
- Enhance our position in our chosen target markets and
- Generate new sales revenues.
Job Objective(s)
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- To establish and maintain positive customer relationships towards the growth revenue of the bank.
Responsibilities
- Approach customers with the aim of winning new business.
- Meet with existing customers to strengthen business relationships with a view to increase financial growth of the bank.
- Aggressively market the bank’s products to ensure favourable market response and optimum build-up of revenue.
- Follow up customers with dormant accounts, convince to resume dealings with the bank.
- Implement marketing strategies / programs laid out by the bank to boost profit.
- Listen to customer requirements and present appropriately to make a sale.
- Achieve set deposit targets/contributions by acquiring business/investment deals from private, public, individuals and corporates.
- Prepare documentation on the creation of risk assets to increase business office profitability.
- Sell / cross-sell and upsell the banks products.
- Market the brand.
- Perform other related duties as assigned by the business manager.
Qualifications
- First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
- 5 – 7 years Relationship Management experience in a commercial bank.
Technical Skills:
- Basic knowledge of accounting, finance and economics.
- Banking operations, policies and procedures.
- Good knowledge of the bank’s products and services.
- Business development and acquisition.
- Marketing, selling and cross selling.
- Knowledge of current business trends and CBN Regulatory laws.
- Ability to evaluate needs of customers, and determine what products or services would best serve those needs.
- Excellent communication skills – oral and written.
- Must be strong, tenacious and persuasive.
- Strong selling / marketing skills.
- Must be self-driven, and have a passion for marketing.
- Good relationship management skills.
- Confident and possess excellent networking skills.
What we expect from you:
- High degree of professional ethics, integrity and responsibility.
- Highly organised, proactive, ability to work independently and take ownership of tasks assigned.
- Team player with ability to work under pressure and ability to work with a wide variety of people and maintain excellent business relationship.
- High sense of confidentiality and discreteness.
What You Should Expect From Us
- Our corporate culture is defined by our core values. We do not just train our people to be the best in the job, we also offer encouragement, recognition, and rewards.
- Whatever level you are at in your career, we offer plenty of opportunities and support to build a rewarding career at UBA.
- Here in UBA, our employees are our greatest assets and so we built a recognition and reward system that boosts productivity and enhances staff retention, instituting a culture of meritocracy.
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Job Features
Job Category | Manager |