We are recruiting to fill the position below:
Job Title: Restaurant Operations Manager
Location: Ibadan, Oyo
Job Description
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- Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals.
- You will ensure efficient restaurant operation by maintaining high productivity, and customer-service standards.
- You will also oversee and be responsible for every aspect of the day-to-day supervision of the retail goods in store.
- To be successful in this role, you’ll need management skills and experience in both front and back of the house.
- You’ll hire qualified cooks and staff, set work schedules, oversee food prep and make sure we comply with health and safety retail /restaurant regulations.
- We’ll expect you to lead by example and uplift staff during busy moments in our fast-paced environment.
- Ultimately, you will ensure the restaurant runs smoothly and customers have pleasant experiences.
Responsibilities
- Coordinate daily Front of the House and Back of the House restaurant operations
- Deliver superior service and maximize customer satisfaction
- Respond efficiently and accurately to customer complaints
- Regularly review product quality and overseeing pricing and stock control
- Organize and supervise shifts
- Estimate future needs for goods, kitchen utensils and cleaning products
- Ensure compliance with sanitation and safety regulations
- Manage restaurant’s good image and suggest ways to improve it
- Control operational costs and identify measures to cut waste
- preparing promotional materials and displays for retail items
- Create detailed reports on weekly, monthly and annual revenues and expenses
- Promote the brand in the local community through word-of-mouth and events
- Work with the sales team in implementing strategic sales plans that expands our customer base and ensure increased revenue (e.g. discounts and social media ads)
- Liaising with head office
Requirements and Skills
- B.Sc / HND in Business Administration, Hospitality Management, Culinary Schooling or related field
- Proven work experience as a Restaurant Manager, Hospitality Manager, or similar role
- Proven customer service experience as a manager
- Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers
- Familiarity with restaurant and retail management software
- Strong leadership, skills
- Effective communication skills
- Acute financial management skills.
Application Closing Date
Not Specified.
How To Apply
Interested and qualified candidates should send their CV or Applications to: [email protected] using the Job Title as the subject of the mail.
Job Features
Job Category | Restaurant Manager |