JOB TITLE: Retail Operations Manager – National
JOB LOCATION: Lagos
Employment Type: Full-time
Reports to: CEO – Manages Regional Retail Team Leads
JOB DETAILS:
- The Retail Manager will oversee all of the daily operations of the stores via the regional team leads.
- Passionate about delivering exceptional customer service, driving sales and essential KPI.
- Able to manage the store’s employees – performance evaluation, scheduling, and assigning duties and responsibilities by training, coaching, and developing the team.
- Demonstrate cost efficiency and attention to quality detail
Skills & Knowledge
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- Graduate (B.Sc or HND) in any discipline
- Good standard of numerical skills.
- Worked in a fast pace, high-traffic store
- At least 4 years of relevant experience in a similar role
- The ability to plan and prioritize workloads and delegate accordingly
- Able to develop excellent product knowledge to engage with customers.
Person Specification:
- Patient and Polite Person
- The ability to manage, motivate and organize others.
- Can lead with efficiency and compassion.
- Motivated enough to be accountable
- Work Weekends (Flexible/Remote options can be discussed)
- Effective communicator verbal and written
- Confident
- Willing to Travel 25% of the time.
Deadline: November 30, 2022
Job Features
Job Category | Administration/ Office/ Operations |