Job Title: Sales Associate
Locations: Ajah and Ikorodu – Lagos
Employment Type: Full-time
Job Brief
- We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.
- He/she will be working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. He/she should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
- Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Qualifications and Requirements
- High School Degree; BS Degree, HND or ND in Marketing or related field would be a plus
- Proven work experience as a Retail Sales Associate, Sales Representative in a pharmaceutical company is an added advantage or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English
- Basic Math skills
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
- Availability to work flexible shifts.
HOW TO APPLY
Interested and qualified candidates should send their CV to: [email protected] Copy: [email protected] using the Job Title and Location as the subject of the mail.
Deadline: March 31, 2023
Job Features
Job Category | Sales / Business Development |