Job Title: Sales Officer – Fixed Line
Location: Lagos
Employment Type: Full-time
Job Summary
- Sales Officer – Fixed Line manage and develop sales of wireless/fixed line internet solutions to customers in a pre-defined cluster.
- In addition to their responsibilities for bringing new customers, Sales officers are custodians for retention and servicing the clients’ needs during their life cycle.
- They also have responsibility to ensure subscription revenue is achieved as per Annual Operations plan for designated coverage clusters.
- The role of Sales Officer-Fixed Line is an executive position and reports to Regional Head/Manager. Lead Generation, Lead Management, selling skills and extensive sales knowledge are required to succeed in this position. One also has to have sales experience, particularly in a person-to-person setting.
Duties and Responsibilities
- Cold Calling in designated coverage cluster
- Generate Leads and Manage Funnel of Hot/Warm/Cold calls for Sales
- Create Sales Pitch and related communication materials
- Work with Regional Head/Manager-Sales on sales and marketing Plan
- Conduct Sales Meetings with Clients
- Maintain an update of communication with clients
- Sales Officer-Fixed Line requires many soft skills with an understanding of technical aspects.
- Developing sales pitches and materials using self-conducted market analysis
- Make use of sales management techniques
- Liaise with Customer care team to monitor client communications and life cycle management.
- Develop, build, and manage a client base
- Handle the sales process at each stage from quote to purchasing to fulfillment and follow up
- Work with the Marketing Dept. to develop and execute Residential Sales initiatives
- Prospect new clients via sales calls, direct mail, email and networking events
- Follow up on leads generated through walking out, research and promotional events
- Participate in trade shows, conferences, and community events to help promote the residential sales programs
- Investigate and troubleshoot customer service-related issues
Requirements
- Bachelor’s Degree in Business Administration, Business Management, Statistics or a related field.
- Must have 3-5 years of relevant sales experience
- Direct sales experience from Telecom/ISP plus Banking and/ or Insurance but with diversification.
- Required experience from IPNX, ISN, Telecom/ISP industry- Added advantage
- Candidate should have door to door, front line, cold sales and direct sales experience.
- Age between 25 and 30 Years.
- Ability to work independently and without supervision
- Tools- CRM Software, Spreadsheets, Adobe PDF Suite etc.
- Well-organized and detailed approach to work is an added advantage.
- Job changing should not be too frequent.
Competencies:
- Basic Selling Skills
- Lead Management
- Customer/Client Life cycle Management
- Time Management
- Communication Skills
- Planning & Organizing Skills
- Result Focus
- Accountability & Dependability
- Creative and Innovative Thinking
- High Energy and Manage Stress
Salary
N100,000 / Month.
HOW TO APPLY
Interested and qualified candidates should send their CV (MS Word or PDF only) to: [email protected] using the Job Title as the subject of the email.
Deadline: July 5, 2023
Job Features
Job Category | Sales / Business Development |