We are recruiting to fill the position below:
Job Title: Sales Support Supervisor
Location: Enugu
Employment Type: Full-time
Job Responsibilities
- Identify and resolve sales operations issues.
- Review credit applications and credit references.
- Set credit limits and ensure creditworthiness.
- Implement promotional events to boost sales.
- Promptly resolve consumer complaints and requests.
- Manage sales incentives and commission programs.
- Coordinate the SOP for registration of new distributors and documentation with management approval.
- Develop and monitor a credit control system in collaboration with sales, marketing, finance and executive team members.
- Evaluating new credit requests and conducting client credit checks
- Check consumer credit reports, approve or deny applications and communicate decisions to the appropriate personnel in a timely manner.
- Create regulations that ensure customers make payments on time while adhering to best practices in customer service.
- Utilise SAP for invoice retrieval and client data.
- Working closely with your team to reduce invoice queries
- Cancelling and reissuing invoices for our large and extensive client base
- Make notifications in client accounts of interactions, such as payments or purchasing activities.
- In charge of new customer’s credit assessment, help the sales/marketing team.
- Establish and maintain regular communications with clients to facilitar periodic payments.
- Arrange for the monthly account statement report.
- Update clients’ records when necessary.
- Carry out thorough credit checks for new customers to ensure eligibility for credit.
- Keep customer files maintained with accuracy.
- Ensure that payments are on schedule.
- Liaise with customers and the sales team.
Job Requirements
- BSc in Statistics or Business Administration
- Minimum of six years experience in a similar role with FMCG.
- Excellent interpersonal and communication abilities.
- Exceptional managerial skills.
- Team Leader
- Proficient in MS Office, excel Microsoft.
- Data Analytical skill
- Attention to detail
- Team Player
Salary
N200,000 – N250,000 monthly.
Application Closing Date
13th October, 2023.
Deadline: October 13, 2023
Job Features
Job Category | Sales Support Manager |