Job Title: Sample Collector
Location: Lagos
Job Description:
- The Sample Collector reports to the Operations Manager of the clinic.
- S/he will undertake all operational and clerical duties in line with her outline Job description and will be responsible for the smooth running of COVID-19 sample collection.
Essential Duties and Responsibilities
To perform this job successfully, s/he must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Administrative Duties:
- Triage of patients requiring COVID-19 tests.
- Creation of patient profile, adequate filling of triage information, and requesting lab tests on an Electronic Medical Record (EMR) system.
- Creation of sample labels on sample bottles
- Collection of nasopharyngeal and oropharyngeal samples for the COVID-19 test.
- Proper sample handling, cold chain management, and reporting to the laboratory on the number of samples collected.
- Ensuring sample collection logs are accurate and up to date
- Adheres to the EHA Clinics Code of Conduct as well as ethical standards of the field.
- Other duties as assigned from time to time
Patient & Family Education / Support:
- Provide emotional support and measures to alleviate fear and anxiety.
- Participate in voluntary community health activities to promote, maintain, and restore health and prevent diseases.
- Adheres to Policies and Procedures.
- Adheres to the EHA Clinics Code of Conduct as well as ethical standards of the field.
Qualifications & Training
- A qualification from a school of health
- Ability to communicate appropriately in fluent English language
- Knowledge of basic medical terminology
- Competent use of technology and work tools
- Basic Knowledge of Infection Prevention and Control practices.
Work Experience:
- No prior experience required.
Customer Service Requirements:
- Must have good customer service skills and communication skills
- Must be able to plan and perform daily activities in an organized manner.
- Must be kind, compassionate, dedicated, and patient.
- Must have the ability to handle different kinds of emotions as well as manage on-the-job stress.
- Must be physically and mentally stable to handle extended shifts as well as mental pressure.
- Must be able to review, analyze, and respond to the different situations they encounter daily.
Desirable Requirements:
- Previous experience collecting COVID-19 samples
- Certification in Infection, Prevention and Control practices
- Previous use of Electronic Medical Record (EMR) Systems.
Key Skills and Attributes:
- Computer literacy
- Excellent Communication
- Working Under Pressure
- Humane, Empathetic and Supportive
- Leadership and Teamwork
- Problem solving and Initiative
- Time Management and Organization
- Attention to Detail.
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Job Features
Job Category | Phone Collector |