Job Title: Senior Account Manager
Location: Ikoyi, Lagos
Category: Sales, Marketing & Sales Support
Job Summary
- Manage all aspects of engagements with existing and new customers for our Process Solutions organization.
- You will build relationships and understand customer business in order to provide appropriate products or solutions.
- You will define sales and growth strategy toward key customers while aligning with critical sales business objectives.
- You will identify opportunities and build credibility with customers
- Utilize your product knowledge to deliver the value proposition to the customers.
Key Responsibilities
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- Responsible for the customer relation, customer communication, the content of the quotation, T&C, pricing (within boundaries of SEA)
- Execute actions to achieve PMC AOP order. Target key account and new account development / vendor approvals / demand generation/spec management to get competitive advantage / new product launch
- Create and Manage opportunity pipeline and individual opportunities in SFDC (Salesforce.com), and log in all sales call’s weekly.
- Develop basis of design: Validate the customer’s request & needs, complete and validate the missing information in the inquiry through historical knowledge and customer clarifications
- Position cross PMC portfolio as needed.
- Provide pre-sales and post-sales support to resolve product line related internal challenges and drive customer satisfaction by escalations / resolutions.
- Pull opportunity through the sales cycle, negotiations, internal checks, internal escalation processes, Commercial and legal review of order/contract, through booking and handover to CC(Customer Care)
- Follow up on payments/invoices is by finance/ C2C, however, sales plays a role in problem resolution when payment issues are being escalated.
- Support demand planning by providing orders forecast (ideally 4 month outlook) for your accounts.
- Help understand market dynamics (Macro, competition, customer buying behavior, win-loss, new product ideas, etc.) to improve overall win and margin rates.
- Ensure coverage of the complete territory through territory planning and action plans both direct and thru channels when needed.
- Actively participate in go to market, channel selection criteria and Ensure that the sales channels to the market, both direct & indirect, are fully capable to deliver this value proposition effectively to the customers.
- Work very closely with other HPS Line Of Business (LOB), Deep dive and analysis of top customers order / margin trends, project and run rate pipeline analysis on a monthly/quarterly basis, to determine further growth opportunities.
- Evaluate and monitor performance of current channels, and recruit new channels as necessary.
- Build and maintain long-term professional relationships with owners, managing directors, and sales teams of Channels.
- Grow Honeywell share within partner’s total business
- Establish Efficient weekly MOSs with channels to Maintain an accurate orders forecast and Keep accurate opportunity records in CRM
- Complete Mutual Account Plans and quarterly reviews with all partners, execute with urgency, and achieve planned results
- Make sure partners are adequately trained, carry proper demos, and can clearly articulate value propositions for all represented products
- Lead and execute sales campaigns and initiatives
You Must Have
- Bachelor’s Degree, or equivalent
- Oil and Gas industry experience
- Instrumentation experience
- Tank gauging Experience
- Terminal automation
- Added advantage to have Ghana industry experience
We Value
- Significant experience in a Sales/Account Management related field
- Excellent communication skills
- Ability to influence at varying levels across the organization
- Ability to handle multiple priorities and navigate in a highly matrixed environment.
Application Closing Date
Not Specified.
Apply Now
Job Features
Job Category | Accounting / Audit / Finance |