JOB TITLE: Senior Analyst, Product Delivery
JOB LOCATION: Lagos
Employment Type: Full Time
JOB DETAILS:
- Responsible for the project management and delivery of new and complex products/platforms and services
- Partners with the sales teams to ensure clear & required solution definition for the client with a proposed implementation plan.
- Acts as the knowledge expert on new and complex products and the most effect means of delivery.
- Oversees development of delivery process maps that articulate all assets and functions to be coordinated.
Responsibilities
- Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
- Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
- Contributes to the delivery of integrated solutions that address customer needs
- Supports Product Delivery teams, internal partners and key stakeholders to provide support in a market or region
- Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
- Analyzes data from product delivery projects and reports on performance relative to success metrics
- Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
- Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks.
Requirements
- Moderate professional experience in financial services, cards, payments or another related field.
- Understands Mastercard’s product delivery process.
- Experience working at Mastercard facilities and on Customer business locations.
Application Closing Date
Not Specified.
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Job Features
Job Category | Delivery |