Job Title: Senior Coordinator, Learning and Development Officer
Locations: Abuja, Kano, and Lagos
Department: Continuous Improvement Office
Reports to: Manager, Continuous Improvement
Purpose of the position
- The Learning & Development Coordinator provides the direction to all training and professional development activities conducted under the EHA Clinics’ Lab Academy.
- The Senior Coordinator will also lead the learning and development function of the continuous improvement office with the aim of identifying skill gaps among internal/external clients and creating plans to bridge these gaps so that organization objectives are met.
What you’ll do
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- Draft, Monitor and Implement SOPs that run the Academy program at EHA Clinics.
- Develop, Implement, and Evaluate training programs for use throughout the organization.
- Prepare Annual training calendars/plans and maintain the updated curriculum database and training needs.
- Responsible for Organizing monthly webinar, short term training (on-site,online or hybrid), paid or unpaid internship as aligned with the EHA Clinics’ Academy program.
- Oversee the coordination of the development and preparation of teaching and visual aids,training and reference materials, certifications, onboarding of guest speakers , appropriate to specific program objectives.
- Responsible for organizing internal and external CPD license/training programs for clients.
- Oversee the promptness, professionalism, and timeliness with which inquiries, complaints, and feedback regarding training requirements are resolved for both internal and external clients.
- Analyze training successes to fulfill internal/external client needs, allowing the EHA Clinics’ Academy to reach its strategy goals and achieve results.
- Collaborate with department stakeholders in the development of contents/materials.
- Introduce new ideas for innovation and expansion of learning and development services.
- Solicit new customers and partners in order to grow business.
- Collaborate with the procurement team to approve proformas, quotes, and information from vendors.
- Analyze sales data, identify trends, measures to optimize sales and enhance revenue generation.
- Prepare monthly sales reports, market trends, and competitor analysis.
- Implement effective monitoring mechanisms to track and evaluate monthly and annual sales performance against targets.
- Develop clear and measurable OKRs that align with the Academy’s goals and objectives.
- Measure success rate by collating feedback on completed training to evaluate and measure results and make improvements where required.
- Other duties as assigned from time to time.
Requirements
- A minimum of a Bachelor of Science in a Medical-related degree from an accredited university.
- Additional experience with learning and development is a must.
- Additional training and experience in the use of e-learning tools is desirable
- Excellent communication and presentation skills
Application Closing Date
Not Specified.
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Job Features
Job Category | coordinator |