JOB TITLE: Senior Credit Risk Analyst
JOB LOCATION: Lagos
JOB DETAILS:
- This role will report to the Risk Manager and will be responsible for recovery of overdue payments from customers.
- The successful candidate will also be working with the credit department to assess credit applications and identify suitability.
Job Role
- Work with the Risk Manager to assess credit applications.
- Perform detailed analysis on Customers’ Loan applications with reference to the Bank’s approved policies to assess suitability of applications.
- Identify critical risks in credit request and provide advisory on how requests can be structured in line with the bank’s risk appetite.
- Assist in the development of risk policies, procedures, and standards
- Liaise with the Risk Manager on the timely rendition of relevant reports to Regulators i.e. CBN, Credit Bureaus, NFIU, NDIC, EFCC, NIBSS and others.
- Portfolio management & reporting (weekly, monthly, Quarterly) including ensuring timely repayment and pursuing recovery of all non-performing loans.
- Report daily, weekly and monthly progress against targets to Management.
- Create innovative credit evaluation processes and systems and propose new techniques for risk analysis and management
- Identify fraudulent applications, and unreliable applicants and report such to necessary Authorities
- Continuously ensure alignment/compliance to the credit risk management framework.
- Continuously analyze and recommend improvement on credit risk management framework, processes and systems.
- Collaborate efficiently with business heads to complete risk assessments
- Mentor junior colleagues within the department
- Stay up to date on industry best practices for Risk Management
- Prepare and send out Monthly Invoices to Business Partners for redemption of due obligations.
- Make outbound collection calls to defaulting customers.
- Manage relationship with external debt collectors and when necessary, Lawyers, Bailiffs, and Enforcement agencies.
- Negotiate settlements with customers.
- Maintain appropriate and comprehensive records of all customer discussions as it relates to debt recovery.
- Participate in the weekly credit review committee meeting.
- Review, process and reconcile accounts of indebted customers, to ensure amicable resolution & payment of agreed sum.
Qualifications
- Minimum of Degree in Finance, Accounting, Economics, Business Administration, Statistics, etc. from a reputable University.
- Minimum of 3 years working experience in retail credit, risk and recovery.
- Financial services or technology company experience will be beneficial
- Excellent knowledge of MS Excel, PowerPoint and digital lending platform.
Skills and Competencies:
- Knowledge of proper and ethical debt collection techniques.
- Highly experience in digital lending space
- Ability to quickly build a picture of a customer’s personal circumstances and needs.
- Strong negotiating, counselling, and problem solving skills.
- Experience of collecting first and third party accounts.
- Working knowledge of Microsoft Office Suites Word, Excel and Access.
- Ability to maintain high level of confidentiality.
- Able to work well as part of a team and on own initiative.
- Strong attention to detail. Having a keen sense of urgency.
- Excellent listening ability and superb questioning techniques.
- Always accurate and on time in completing duties.
- Customer relationship management skills.
- Ability to work with little or no supervision.
- Problem Solving, Critical reasoning, detail oriented.
- Excellent verbal, presentation and writing skills.
- Demonstrate a good understanding of FINTECH
- Sound Knowledge of Civil Servant /Payroll Loans e. g through IPPIS and Oracle.
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Job Features
Job Category | Risk/Credit/Finance/Insurance/Investment |