JOB TITLE: Service Coordinator
JOB LOCATION: Nationwide
Employment Type: Full-time
JOB DETAILS:
- The service coordinator role is intended to promote interaction with our partners and ensure speedy resolution of our partners’ complaints as well as improve overall business interest.
Responsibilities
- Interact with customers who require service assistance for the inverters purchased.
- Timely follow-up with Simba Service Centre for swift Product repairs at the workshop.
- Manual/CRM Product Registration and Tagging
- Coordinate and report all complaints as it relates to products and Services.
- Provide Merchandising support to clients with a view to promoting product Sales
- Project and submit monthly spares consumption both for In-Warranty and Out-of-Warranty
- Ensure product and Spare Parts Sales as per set target
Requirements
- Interested candidates should possess a BSc Degree qualification with 1 – 2 years of work experience.
- Possesses excellent interpersonal and strong organizational skills.
- Have a comprehensive knowledge of products distributed by Simba and after sales support.
- Possesses good communication and problem-solving skills, that ensure partnerships and good relationships with clients
- Proficient in personal computer skills including electronic mail, word processing, spreadsheets, PowerPoint etc
- Must be able to communicate (speak, hear and write) effectively to various intellectual levels.
Apply Now
Deadline: February 28, 2022
Job Features
Job Category | coordinator |