JOB TITLE: Software Application Support
JOB LOCATION: Ikeja, Lagos
Employment Type: Full-time
JOB DETAILS:
- Possessing specialist knowledge of operating systems, devices, applications and software.
- Providing technical support to teams within the organisation, and to external clients when required.
- Assisting with systems integrations.
- Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
- Maintaining and updating technical documents and procedures.
- Identifying and resolving technical issues.
- Managing coordination at a local and international level where required.
- Delivering regular and customised training to teams within the business.
- Preparing maintenance plans and upgrading schedules for the organisation’s systems.
- Developing reports for teams across the business.
Job Requirements
- Candidates should possess a Bachelor’s Degree / HND qualification.
- 5 – 10 years work experience.
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Deadline: March 18, 2022
Job Features
Job Category | Software/ Programming / Web development |