JOB TITLE: Specialist, Point of Sale – Strategy and Innovation
JOB LOCATION: Victoria Island, Lagos
Job Schedule: Full time
Job Category: MTN Level 2
Division: MoMo Payment Service Bank
Reports To: Manager – QA and MoMo Apps
JOB DETAILS:
- Work closely with Manager QA and MoMo apps to deploy products and services among the assigned business segments
- Gather business demand from prospective/existing clients and highlight key requirements to the Manager QA and MoMo apps
- Assist Manager QA and MoMo apps in configuring and rolling out specific products and solutions to the assigned business segment
- Act in the capacity of a customer success executive and gather segment level feedback on product performance and highlight key issues/gaps to Manager QA and MoMo apps
- Assist Manager QA and MoMo apps in escalating major product issues to the group P&S team and suggest recommendations to improve product performance
- Maintain regular liaison with all existing accounts in a segment to gather customer experience feedback and resolve issues, if any
- Work closely with the Business Development team to scan environment for new clients/project opportunities and assist in building business proposals to foster growth
- Analyze customer base trends and highlight areas of the business that needs to be developed further to increase segments’ usage, revenue, and retention
- Collaborate with the overall payments and ecosystem internal and external partners, and cross-functional internal teams to define and deliver programs
- Develop a clear Stakeholder engagement model with the required cadence plan
- Assist the Commercial Operations team and Manager QA and MoMo apps in designing go-to-market strategies to drive payments
- Leverage network and key associations in assigned segments and position MoMo PSB as a key player
Educational Qualification and Experience
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- First Degree in any related discipline
- Fluent in English
- 3 – 7 years’ experience which includes:
- Experience in Payments or Business Development or allied field
- Experience in Fintech, banking or Mobile Money is preferred
- Experience working in a global/multinational enterprise with a good understanding of emerging markets
Apply Now
Deadline: May 16, 2022
Job Features
Job Category | Consulting / Business Strategy/ Planning |