JOB TITLE: Supervisor
JOB LOCATION: Ikeja, Lagos
Job Type: Full time
Department: Operations
JOB DETAILS:
- Open and close store on time.
- Opening shifts for drivers and pickers and ensuring that the system and telephones are working.
- Checking motorcycle’s conditions, documents, and maintenance on time.
- Ensure that all drivers and pickers wear the uniform in a good condition.
- Ensure that pickers and drivers execute their work efficiently and on time.
- Ensure no delays in picking, dispatch, and delivery.
- Confirm that all products are in 100% condition.
- Confirm that expiry dates are up to date
- Ensure all payments done by customers are accounted for.
- Control and advise any differences.
- Assist as a picker, despatcher, and Admin at peak times to ensure a quick delivery.
- Advise any customer queries to call centre and store Operations Leader immediately.
- Ensure and customer query received by the controller is resolved.
- Focus on an excellent and quick customer experience always.
- Be of service and help to our customers 100% without fail and without counting the cost.
- Keep store manager informed of any issues, problems, complaints, compliments, accidents etc.
Requirements
- Interested candidates should possess relevant qualifications
- At least 1 year of work experience working in a retail store
- Must be willing to learn.
- Must have good communication and leadership skills.
Benefits
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- Integration in a young and dynamic team
- Professional growth opportunity
- Multicultural environment.
Application Closing Date
Not Specified.
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Job Features
Job Category | Supervisor |