Job Title: Team Member (Assistant Banking Officer)
Location: Lagos
Employment Type: Full-time
Role Summary
- Provide banking solutions which meet the Gold Banking customer’s needs in accordance with the business segment’s value proposition
- To Provide an efficient personal banking service and support to a portfolio of gold banking clients.
Role Responsibilities
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- Attract and Retain Gold Banking customers as per the criteria outlined in the segment value proposition,
- Follow up to ensure that the customer is satisfied with the service received.
- Interact and build strong working relationships with Corporate and Investment Banking colleagues to entrench the holistic customer relationship with the bank.
- Interact frequently and build strong working relationships with enabler and fulfilment functions (including credit specialists, product specialists and wealth specialists) to shorten turnaround times.
- Contributes towards the achievement of established marketing goals/objectives through implementation of marketing strategies and plans within the assigned area of jurisdiction.
- Generate leads and identify new business opportunities
- Manage and deepens existing relationships with existing and prospective customers.
- Market the bank’s products to meet customer needs
- Actively supporting the team’s client retention strategies by providing excellent service to customers.
- Serve as the primary daily service contact for the clients
- Track and maintain customer data/information
- Ensure efficient service and maintenance of existing customers
- Interface with relevant Business Units to resolve challenges facing Gold Banking customers.
Qualifications
- First Degree or its equivalent in any discipline preferably Business-related.
- Good knowledge of Basic Accounting and Financial Analysis, Business Law, Business/Financial Advisory services, Banking Operations, Leasing, Trade Services, Laws and regulations relating to Banking.
- 6 years relevant banking experience in sales and credit of which at least four must have been spent with Affluent type of customers.
- Good understanding of economic trends and implications on the banking/finance sector.
- Ability to identify and analyze problems and to think strategically to anticipate, interpret and develop strategic responses to issues.
HOW TO APPLY
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the email.
Deadline: February 24, 2023
Job Features
Job Category | Banking / Insurance |