JOB TITLE: Tech Intern
JOB LOCATION: Ilupeju, Nigeria
Category: IT
Responsibilities
Service Management and Operations:
- Increasing users’ awareness on ServiceNow ITSM Tool – incidents, catalogs
- Working with CGA to disseminate Tech updates and news.
- Asset disposal initiation.
- Tech refresh for iPads and laptops.
- Tech asset procurement.
- Getting quotations for tech asset repairs.
- Working with HCL engineers and vendors to resolve issues related to network, telephony.
- Providing ad hoc support for meeting rooms.
- Reviewing printer vendor’s job card.
LOC Tech Support:
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- Completion of the quarterly Tech management monitoring.
- Coordination with local Tech vendors: services, contracts, and ensuring SLAs are adhered to.
- Support in the creation of TPOs for new vendors.
- Tech invoice coordination – invoice analysis and breakdown, following up with finance for vendor payment.
Project Support:
- Supporting with Tech projects as required.
Qualifications
- B.Sc / HND.
- Candidate can currently be serving (NYSC.)
- Experience in communicating technological concepts and processes to non-tech users.
- Experience in end-user support and vendor management.
- A good user of Microsoft office – Word, Powerpoint and excel.
Application Closing Date
Not Specified.
Job Features
Job Category | IT Services and IT Consulting |