Technical / Service Engineer needed at Tenaui Africa Limited (Canon).
JOB TITLE: Technical / Service Engineer
JOB LOCATION: FCT, Abuja
Employment Type: Full Time
JOB DETAILS:
- We are looking for a Technical Support Engineer to provide enterprise-level assistance to our customers.
Job Functions / Responsibilities
- Carry out Installations of large format production machines at customer’s site.
- Inspect, maintain and service large format machines.
- Maintain good rapport with customers by examining complaints, identifying solutions, suggesting improved methods and techniques, and recommending system improvements.
- Prepare machine for shipment to customer’s site.
- Inform the company on time in replacement of any devices and machine spares observed during services.
- Document service and installation actions by completing forms, reports, logs and records.
- Plan, manage, and oversee all elements of Canon production printers
- Educate clients on proper methods in which to operate Canon printers
- Maintain printers for maximum safety and efficiency
- Diagnose origin of breakdowns, including human error and troubleshoot problems
- Work within set budgetary plans for a project
- Investigating operational problems affecting Canon production printers.
- Communicate with clients and vendors to obtain materials and/or equipment needed for installation and repairs
- Follow product specifications and preventive control measures
- Ability to replace necessary spares to make the machine up and running
- Ability to do proper diagnosis of spares requirement
Requirements / Qualifications
- Bachelor’s degree in Engineering; Master’s degree preferred
- Proficiency using Microsoft Suite (Excel, Access)
- Minimum of 3+ years proven experience in Canon production printers
- Possess a wide breadth of knowledge in mathematics, physics, mechanics and electrical
- Excellent communication skills, both verbally and written
- Ability to effectively lead and work as a team player
- Detail-oriented and extremely efficient
- Ability to maintain positive vendor and client relationships.
Salary
Attractive.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
Deadline: November 19, 2020
Job Features
Job Category | Engineering / Technical |