Job Title: Technical Services Engineer
Location: Opebi, Lagos
Summary
- Responsible for account management of New customers – Key Construction site and Real Estates within the Region, as well as finding new prospects and establishing new businesses.
Responsibilities
Sales:
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- Meeting your sales targets for the month so that Contract can be extended: Maintaining new and existing customers and seeking out new accounts, demonstrating the range of mortar products and maintaining customer relationships.
- Reporting regularly and attending the periodic (weekly, monthly) meetings. Planning visits, prioritising and making prospect appointments. Closing deals with prospects.
- Conducting site visits with customers which include discovery and training on mortar products. Daily, weekly and monthly reports.
Technical:
- Conducts on-site visits to provide hands-on assistance and advice to customers on mortar.
- Carries out pre and post sales customer engagement applications and services & engages professionals, contractors, specifiers/influencers on new developments and applications.
- Conducts marketing campaigns and promotion by engagement of contractors, artisans, etc., through group & individual meetings.
- Attending trade shows, seminars and similar relevant events.
Product Range & Quality:
- Identify new product opportunities from market/site visits and share information with Technical/Product Development and Manufacturing in developing new range of mortars to ensure our products meet customer expectations
- Customer Quality/ Application complaints: Ownership of closing customer complaints.
- Work internally to resolve corrective actions in co-operation with Manufacturing/ Customer Services/ other.
Job Dimensions
List of direct reports:
- NIL / Canvassers
Key interfaces, stakeholders and relationships:
- Internal stakeholders: Internal stakeholders: Colleagues in Cement Marketing, Sales, Industrial and ‘Aggregate & Concrete’ and other functions (finance, logistics, etc.). Group Growth & Innovation team.
- External Stakeholders: Policy makers in Government (e.g. Ministries of Works, Housing, Energy, Finance, Industry, etc.) Regulatory bodies, Academic/ Research & other autonomous institutions. Specifiers, Consultants, contractors and end users.
Knowledge & Skills
Technical / Functional Skills:
- Knowledge of mortar material properties & their application.
- Knowledge of local and international building standards / specifications.
- Ability to communicate and simplify technical literature.
Behavioral Competence:
- Interpersonal and communication skills.
- Problem solving skills.
- Ability to work cross functionally and external stakeholders.
Leadership and Managerial Abilities:
- Ability to communicate effectively internally & externally.
- Positive attitude with appetite for change and innovation.
- Ability to manage cross functional teams.
- Results driven.
Mobility:
- The job could involve travel across/transfer to various parts of Nigeria.
Application Closing Date
Not Specified.
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Job Features
Job Category | Engineering / Technical |