We are recruiting to fill the position below:
Job Title: Telecom OSP Maintenance Supervisor
Location: Lagos
Employment Type: Full-time
Purpose of the Job
- The Maintenance Quality Control Supervisor oversees maintenance of ipNX fiber optic & civil work activities on the outside plant network.
- The OSP Supervisor will be involved in the day- to- day maintenance and management of the outside plant, taking into consideration Customer and Local Authority organizations in the maintenance of the fiber outside plant.
- The role is expected to involve a significant element of on-site attendance.
Key Activities
- Point to Point and GPON Fiber Fix Supervision
- Corporate Customers: Restore service failures within 3 hours of its occurrence- Implementation and integration of new projects and ensure all open incident tickets are closed within this time-frame.
- Retail Customers: Restore service failures within 8 hours of its occurrence.
- Field to base Communication: Provide prompt feedback for input into the OTRS application with information relating to activities being carried out to resolve customer service incidents.
- Preventive Maintenance Proactively drive MSPs to identify, plan and execute preventive maintenance action on the fiber network.
- Enforce active engagement of construction works (road and real estate) by MSPs to mitigate damage to ipNX fiber infrastructure.
- Enforce active monitoring of trenching activities by otherPTOs along our fiber route.
- Provide operational data for all Corrective and preventive activity on the wire-line Network that feeds into the improvement of fiber break-fix MTTR.
- Audit and collate information for the fiber wire-line network. Prepare and submit the as-maintained documents after every network activity.
- Provide network data for processing change request approvals
- Provide monthly cabinet utilization report
- Report Management Ensure weekly support status reports are done and submitted timely for review.
- Submit as-is fiber break-fix report per ticket
- Submit monthly cabinet utilization report
- Submit out of scope BOM and supporting document for PO approvals
- Others Assessment, Acceptance test and Hand-over
- Documentation from project deployment team and MSPs which includes, Installation of Poles, Hand-Hole and duct calibration
Educational Qualifications & Functional Skills
- Academic: University Degree in Telecoms, Engineering or Applied Sciences.
Functional Skills:
- Proven track records of maintenance and management of metro and/or long distance fiber optic infrastructure.
- Sound knowledge of telecom industry best practices, norms and technical requirements with regard to fiber & civil work maintenance.
- FTTx and/or P2P fiber deployment and maintenance experience are distinct advantages i.e. fiber termination using fusion splice machines, testing & analyzing fiber links with OTDR and Light
- Source/Power Meters (LSPM), identifying fiber cores with VFLs.
- Capable of understanding fiber network architectures, designs & splice plans.
- An inherent culture of documenting concise and accurate “As-Is” status of network elements and splice configuration, in a consistent manner.
Remuneration
N200,000 Monthly.
Application Closing Date
20th October, 2023.
Deadline: October 20, 2023