Telesales Specialist needed at I-Fitness Centre Limited.
JOB TITLE: Telesales Specialist
JOB LOCATION: Lekki Peninsula, Lagos
JOB DETAILS:
- Have you worked in a Contact Centre before? Do you have a good grasp of English? Is Customer Service your passion?
- We are looking for an experienced person in Telesales to join our team at I-Fitness Centre!
- Working in Telesales you will be responsible for calling prospective customers, answering questions from existing customers, and resolving customer complaints.
Duties Include:
- Call prospective customers to sell subscriptions and products
- Call current customer to remind them of the expiration of their subscriptions
- Conduct telephone surveys
- Attend to telephone customer complaints
Educational Background and Skills
We need a Telesales who has:
- B.Sc. in Communications or Marketing
- Certification in marketing and sales is an added benefit
- 2 years of experience working in a call center
- Good pace, pitch, and tone and the ability to be natural and conversational, not scripted and stilted.
- The ability to pose insightful and engaging questions
- Excellent listening skills
- Excellent communication and rapport building skills
- The ability to handle and deflect objections that will inevitably come up
- Time management skills to ensure calls are carried out on time
- The willingness and dogged determination to have a go and to keep going in the face of rejection.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as subject of the email.
Deadline: October 9, 2020
Job Features
Job Category | Manager |