Job Title: Transmission and Core Network Engineer
Location: Lagos
Employment Type: Full-time
Key Activities
Network Monitoring:
- Ensure smooth running of all network monitoring systems: both for Core network nodes and transmission network
Network Operations:
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- Run on 24*7*365 network monitoring operation.
- Ensure Core network and Customer links Monitoring applications are functioning properly: Solarwinds, Nagios, Nagviz, SAM, VNQM etc.
- Engagement of various Colo/POPs sites manager in ensuring smooth running of the sites and our equipment there in.
Escalation:
- Escalating issues related to cooling, voltage instability, shelter leakages etc.
- Ensure continuous engagement of vendors and OEMs on service related issues.
Network Optimization:
- Proactively escalate issues to the network infrastructure team for capacity planning and network optimization
Access Management:
- Managing access request for the Operation team visit to POPs/Colo sites, arranging joint visits to sites
Reporting:
- Generate and compile regular report/availability for each of the Colo sites and service Providers.
Educational Qualifications & Functional Skills
- University Degree in Engineering.
- Professional Qualification (CCNA, CompTIA Network +, ITIL, etc.) an added advantage
- Knowledge of networking and network monitoring/management.
- Knowledge and experience with various web technologies
- Ability to learn new things quickly.
Work Experience:
- At least 1 year in telecommunications industry.
- Familiarity with Linux environment.
- Fair Idea of SNMP monitoring.
Functional Skills:
Monitoring & Troubleshooting and Alerting:
- Proactive monitoring of the status and performance of network infrastructure and services across the regions.
- Troubleshooting and resolving first level network outages on the network.
- Perform second level Escalation on network outages or faults to responsible parties.
- Proactive monitoring of the FTTH network (OLT outages, PON port outages, link outages, etc.) for all faults and outages.
- Proactive monitoring of hardware status of equipment (cooling, power, security, etc.) running on the network and escalating to responsible parties in the event of a fault.
- Proactive monitoring of network trends and alert for network optimization and planning.
- Proactive monitoring services (AAA servers, freeside, access control servers, etc.) supporting the network and escalating in the event of any outages. Client and Third-party Interaction:
- Processing access into third party sites on the network for visiting engineers.
- Providing remote support to field engineers during network outages.
- Engaging third-party providers (collocation, leased-lines, etc) on any faults and follow-up till outages are resolved.
- Raising tickets for faults on the network for tracking and effective escalation
- Handling ticket escalations from customers and providing necessary support and updates.
Documentation:
- Generate daily, Weekly and Monthly reports on all network outages, network performance and service availability for third party providers on the network.
Other Requirements:
- Customer Focus
- Tech savvy
- Action orientation
- Drive results
- Cultivate Innovation
- Ability to optimize work processes
- Resilience
- Self-Development
- Nimble Learning
HOW TO APPLY
Interested and qualified candidates should send their Resume to: [email protected] using the Job Title as the subject of the mail.
Deadline: March 10, 2023
Job Features
Job Category | Computer & Network Security |